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Garabaly is the trusted livestock marketplace: a mobile app that connects livestock sellers with buyers — and the diaspora with home — with real negotiation and escrow protection on every payment made in the app. Browse cattle, sheep, goats, camels, and poultry, with photos, verified seller profiles, and optional veterinary health certificates uploaded by sellers.
Garabaly is now available on Google Play and the App Store. Built in Mali, it is growing across West Africa and the Sahel. Mobile money payments are live in Mali, Senegal, Côte d'Ivoire, Burkina Faso, Benin, Togo, and Cameroon. Card payments are accepted from anywhere in the world — so diaspora buyers in Paris, London, New York, Brussels, Montreal, and beyond can use Garabaly today.
Yes. Garabaly is free on the App Store and Google Play, and posting a listing is free too. Buyers pay no Garabaly fee or commission — only the card or mobile-money operator's own fee may apply, and paying in a currency other than CFA francs or euros carries a small conversion fee, always shown before you pay. Sellers and service providers pay a 5% commission, only when a sale is completed — never more.
Garabaly is free on the App Store (iPhone) and Google Play (Android) — search "Garabaly", or tap Download App at the top of this site. Create your account with your phone number and you're in.
The whole app works in French, English, and Arabic, with a true right-to-left layout — Arabic isn't an afterthought; it's built in from the start. Voice has no language list: voice descriptions, voice messages, and voice reviews work in whatever language you speak — Bambara, Mooré, Fulfulde, Hassaniya, Wolof, or any other. Voice is how business gets done: sellers describe their livestock by speaking, buyers leave voice reviews, and everyone talks in their own language. No typing required.
Garabaly is purpose-built for the livestock trade. Unlike generic marketplaces, every payment made in the app is protected in escrow; there's a dedicated negotiation feature (because "add to cart" doesn't exist in a Sahelian market); sellers can attach veterinary health certificates, and buyers can book an inspection by an independent, verified vet; listings can be described by voice, in your own language; and the diaspora gets dedicated support to buy livestock for family back home.
Yes. Garabaly's chat supports text, voice recordings, photos, and video, and you can share listing details right in the conversation. Voice messages let sellers describe their livestock in any language and let buyers ask detailed questions naturally. Messages arrive in real time, and when you're offline they're queued, so nothing gets lost.
The Pioneers are Garabaly's founding users — the first sellers, buyers, and providers who joined and shaped the product before launch. Their accounts, wallets, orders, and reputation carried over seamlessly when the app went live on the stores. The Pioneer chapter is now closed, but their trust score and history live on.
Thank you 🙏 — anyone who reports a bug is gold to us. Send it on WhatsApp +223 62 77 88 71 or by email at [email protected], with the screen where it happened (a screenshot or video if possible), what you were doing just before, and your phone model and OS version. We'll keep you posted on the fix.
When you add items to your cart, the seller (and any service providers you've added) must first confirm availability before you can check out. This pre-checkout approval protects everyone. Once they confirm, you pay, and your money is held in escrow — nothing is released until you enter your confirmation code.
Garabaly has a dedicated negotiation feature built in. You can chat directly with sellers, ask for more photos or videos, negotiate the price, and reach an agreement — just like at the market. Once you and the seller agree on a price, you pay with escrow protection. Price is a conversation, not a label.
No Garabaly fee or commission for buyers — only your card or mobile-money operator's own fee may apply. One thing to know: paying in a currency other than CFA francs or euros carries a small conversion fee, always shown before you pay. Sellers and service providers pay a 5% commission, only on completed sales.
Every payment made in the app is protected by per-party escrow: when you pay, your money is held in escrow. Nothing is released until you enter your 6-character confirmation code at delivery. The moment you enter it, the service providers (butcher, vet, delivery driver) are paid, and the seller's share enters a 24-hour buyer-protection window — during those 24 hours, you can open a dispute if anything is wrong. Otherwise, the seller's share is released automatically when the window ends; you don't have to do anything. If you open a dispute, every share not yet released stays in escrow, and our team reviews the evidence and decides within 72 hours of the dispute being opened. Every decision is recorded.
You're protected. When the animal arrives, inspect it carefully before you enter your confirmation code. Check that it matches the listing — photos, description, and any health documents the seller provided. If something is wrong, don't enter your code: open a dispute in the app. Garabaly's team reviews the evidence and decides within 72 hours of the dispute being opened. If the dispute goes your way, you're refunded from escrow, in full or in part depending on the case. And once you've entered your code, you still have 24 hours to open a dispute about the seller's share.
Inspect before you enter your code: nothing is released until you do. Once you enter it, the service providers are paid and the seller's share enters a 24-hour buyer-protection window, during which you can still open a dispute. When those 24 hours are up with no dispute, the seller's share is released automatically. Without your code, nothing is released. You'll find the timing in your order's escrow details in the app.
Garabaly connects you with three kinds of independent service providers: delivery drivers to transport livestock, butchers to prepare the meat, and veterinarians for health inspections and certificates. They're independent professionals, not Garabaly staff: each one is verified (ID and selfie), rated, and reviewed by previous clients. You choose whether to add them, and they're paid through the same escrow, so everyone is protected.
By default, every item in your cart is an independent order, with its own order ID and confirmation code — whether it's an animal or a standalone service such as a butcher, a vet, or a delivery. If you want everything under one code, you can bundle one listing with up to 3 services (at most 1 delivery + 1 butcher + 1 vet) into a single order, and drag to reorder the sequence in which they happen. So there are two ways to order: independent by default, or bundled when you choose.
Every order has a real-time progress tracker in the app. You'll see each stage — order placed, seller confirmed, preparation, in transit, delivered, and completed. Push notifications and in-app alerts keep you updated at every step. For bundled orders, you'll see each party's progress (seller, delivery driver, butcher) separately.
Yes. You can book a butcher, a delivery driver, or a vet on their own — it's simply an independent order, with no animal purchase needed. It's useful if you've already bought your animal elsewhere and need a professional service. The provider is still paid through Garabaly's escrow, for your protection: nothing is released until you enter your code.
Absolutely. Garabaly is built for the diaspora. Whether you're in Paris, London, New York, Washington, DC, Brussels, Montreal, or anywhere else, you can browse livestock, negotiate with local sellers, pay with escrow protection, and have the animal delivered to your family's compound. It's made for Tabaski, weddings, naming ceremonies, funerals, or simply caring for your loved ones from afar.
Garabaly supports several payment methods — with no Garabaly fee for buyers (only the operator's own fee may apply):
• Mobile money (LIVE): Orange Money, Moov Money, and Wave, plus MTN MoMo in some countries (Côte d'Ivoire, for example); more are being added. Available in Mali, Senegal, Côte d'Ivoire, Burkina Faso, Benin, Togo, and Cameroon.
• Card payments (LIVE): Visa and Mastercard via Stripe, in 135+ currencies. You pay in your own currency at a rate fixed when you pay — no conversion fee in CFA francs or euros, and a small fee shown upfront for other currencies.
• Garabaly Wallet (LIVE): top up by card or mobile money (card or operator fees may apply); wallet-to-wallet transfers in the same currency are free and instant.
• Cash: paid directly to the seller or provider — no escrow, not protected by Garabaly. For full protection, pay in the app (card, mobile money, or wallet).
Garabaly works with Orange Money, Moov Money, and Wave, and with MTN MoMo in some countries, such as Côte d'Ivoire. Mobile money is available in Mali, Senegal, Côte d'Ivoire, Burkina Faso, Benin, Togo, and Cameroon, and the app shows you the operators available in your country when you pay. New operators and countries are added regularly; wherever mobile money isn't available yet, you can pay by card or with your Garabaly Wallet.
When you pay in the app (card, mobile money, or wallet), your money is held in escrow until you enter your confirmation code. Once you enter it, the seller's share enters a 24-hour buyer-protection window — during those 24 hours, you can open a dispute if anything is wrong. With cash, you pay the seller directly when the livestock arrives — no escrow, not protected by Garabaly. For full protection, pay in the app.
Yes. Your family doesn't need the app. You place the order, pay, and track the delivery from wherever you are. If you add a delivery, the animal is brought straight to your family's compound. Your family confirms receipt to you, and you enter your code. You can even time the delivery so you're on a WhatsApp call when it arrives.
EUR ↔ CFA franc (XOF and XAF): fixed at 655.957 (the official CFA peg), with no conversion fee. Other currencies (USD, GBP, CAD…) are converted at a rate shown and locked when you pay, plus a small conversion fee; you always see the amount the seller will receive, and the fee, before you pay.
It's almost always a refusal on the operator's side (insufficient balance, USSD prompt not confirmed, daily limit reached, a brief outage). Check your balance with your operator's USSD code, make sure you haven't hit a limit, and try again in the app. If it fails again, switch methods (another operator, or card). If you were debited but Garabaly didn't confirm, message us right away on WhatsApp +223 62 77 88 71 — that's a top priority, and we reply within a few hours, day or night.
For a stress-free Eid (T = the day of the celebration):
• T−4 weeks: choose your seller and negotiate.
• T−3 weeks: pay and secure your animal.
• T−1 week: plan the delivery with your family.
• T−3 to T−1 days: delivery to the family compound; your family confirms receipt to you on a call, and you enter your code.
• Day T: Eid Mubarak!
In Eid week, roads are jammed, prices spike, and delivery drivers are fully booked. Ordering at T−3 weeks is cheaper, calmer, and more reliable.
The date of Tabaski (Eid al-Adha) moves about 11 days earlier each year, depending on the sighting of the moon. Check the official calendar for this year's exact date.
Yes. You follow every stage of the order in the app, from preparation to delivery. You can also time the delivery so you're on a WhatsApp call when your family receives the animal — and see your mother's joy from the other side of the world.
You always pay in your own currency, and the seller is always paid in theirs — Garabaly handles the conversion. The rate is fixed the moment you pay and shown before you confirm; the same rate is used for any refund. Within the CFA franc zone (XOF/XAF) and for euros, you pay at the official fixed rate, with no conversion fee. For other currencies, such as USD, GBP, or CAD, a small conversion fee applies and is always shown upfront. If a cross-currency order is canceled in full after you've paid, that conversion fee is credited back to your Garabaly Wallet; a partial refund doesn't include it. Cross-currency payment is currently available by card and Garabaly Wallet.
Pay by card or from your Garabaly Wallet, in your own currency; the seller is paid in theirs, and Garabaly handles the conversion. The rate is fixed the moment you pay and shown before you confirm, and the same rate is used if you're ever refunded. In euros, we use the official fixed rate (1 € = 655.957 FCFA), with no conversion fee. Other currencies carry a small conversion fee, always shown upfront — and credited back to your wallet if the order is canceled in full.
Every account is checked continuously. The more you verify, the higher your withdrawal limits.
Unverified
Getting started
Verified
Full marketplace access
Trusted
Earned with a clean track record
Identity check (KYC) · Anti-money-laundering (AML) · Fraud prevention — on every account, continuously.
To become a verified seller, download the app and create an account. Then complete verification with a valid ID and a selfie; we review it within 24–48 hours on working days. Verified sellers get a badge on their profile, which builds trust with buyers and gives your listings more visibility.
Nothing is released until the buyer enters their 6-character confirmation code. The moment they do, the service providers (butchers, vets, delivery drivers) are paid, and your share as the seller enters a 24-hour buyer-protection window. The window applies only to the seller's share, and there's no per-step payout before the code. If no dispute is opened during those 24 hours, the money is released automatically to your Garabaly Wallet — you don't have to do anything. From there, you can send it instantly to another user, or withdraw it to mobile money (Orange Money, Moov Money, Wave, and others depending on your country) or to your bank account. Withdrawal fees are the operator's or bank's own costs, shown before you confirm.
Your Garabaly Wallet collects your escrow releases, accepts deposits by card or mobile money (card or operator fees may apply), and lets you send money to other users instantly — free between wallets in the same currency, with a 1.5% fee across currencies. You can withdraw in two ways. To mobile money (Orange Money, Moov Money, Wave, and others depending on your country): the operator's fee applies. To your bank: a bank withdrawal fee of 1.5% (never less than 5 000 FCFA or the equivalent), a minimum of 300 000 FCFA and, for now, a maximum of 2 000 000 FCFA per withdrawal; it takes 3–8 working days (1–3 days of processing, then 2–5 days for the bank transfer), and it's only available in your wallet's own currency (convert first with a wallet transfer if needed). Every fee is shown before you confirm. Withdrawal fees are the operators' and banks' own costs, passed on at cost — Garabaly keeps none of them. All wallet operations require your secure PIN, and every balance is checked and recorded.
Sellers and service providers pay a 5% commission, only on completed sales — never more, and charged only once you've been paid. No upfront costs, no listing fees. Referring others in your own role lowers your rate for a while: Bronze (3–5 referrals) 4% for 30 days, Silver (6–11) 3% for 45 days, Gold (12+) 2% for 60 days — never below the 2% floor. Buyers pay no Garabaly fee — only the card or mobile-money operator's own fee may apply. Also good to know: withdrawal fees are the operator's or bank's own costs, passed on at cost (bank withdrawal: 1.5%, never less than 5 000 FCFA), and paying in another currency carries a small conversion fee; every fee is shown before you confirm.
Your limits depend on your account status: the more verified your account and the cleaner your trading history, the higher your current limit.
| Status | How to reach it | Per withdrawal | Daily | Weekly | Monthly |
|---|---|---|---|---|---|
| Cooling-off | First 24 hours after you sign up | paused | paused | paused | paused |
| Unverified | Account created, not yet verified | 100 000 | 200 000 | 600 000 | 2 000 000 |
| Verified | ID + selfie validated | 2 000 000 | 5 000 000 | 20 000 000 | 60 000 000 |
| Trusted | Verified + 90 days of clean history, or a qualifying badge | 3 000 000 | 8 000 000 | 35 000 000 | 120 000 000 |
| Market Builder | Market Builder badge (15 same-role referrals) or partner status | 5 000 000 | 15 000 000 | 60 000 000 | 200 000 000 |
Amounts in XOF. Minimum withdrawal: 1 000 XOF. Absolute ceiling per single transaction: 5 000 000 XOF, whatever your status — the BCEAO ceiling, applied in every country (or its equivalent in your wallet's currency). Bank withdrawals are capped at 2 000 000 XOF each for now. If you're about to hit your limit before a major event (Tabaski, a large cooperative purchase…), message us 24 hours ahead — we can raise it temporarily after verification.
For your safety, withdrawals are paused for the first 24 hours after you create your account. This protects you against account takeover right after sign-up. Everything else — browsing, negotiating, paying, selling, receiving payments into your wallet — works normally during those 24 hours. Only withdrawals wait until the period ends.
A lot. Verification multiplies your limits 20- to 25-fold: from 100 000 to 2 000 000 XOF per withdrawal, and from 200 000 to 5 000 000 XOF a day. You also get a verification badge on your profile (which builds buyer trust and gives your listings more visibility), unlock professional-seller features (unlimited listings, larger transactions), and become eligible for Trusted status after 90 days of clean trading.
To verify: Profile → Become a verified seller → upload a valid ID and a selfie. Validation within 24–48 hours on working days.
With time and a clean record, you move up automatically to Trusted, then to Market Builder. No application needed — the system promotes you.
To reach Trusted (8 000 000 XOF a day): a verified account + 90 days of history + at least 10 successful withdrawals + no disputes lost in the last 90 days + at least 1 000 000 XOF withdrawn in total. You also reach Trusted automatically with a Champion badge (25 referrals), an Ambassador Gold badge (12 same-role referrals), or a Local Breeder badge.
To reach Market Builder (15 000 000 XOF a day): earn the Market Builder badge — 15 qualified same-role referrals (sellers referring sellers, providers referring providers…) — or become a Garabaly partner. It's our highest status.
Need a one-off raise for a specific event (Tabaski, a cooperative purchase…)? Message us — temporary raises are granted case by case, after verification.
Three options: wait for your limit to reset, ask us for a temporary raise, or move up to a higher status.
If it's a one-off (say, your monthly limit resets in 5 days): just wait. Daily limits reset at midnight GMT, and weekly and monthly limits roll over automatically.
If you need it now: message us on WhatsApp +223 62 77 88 71. We reply within a few hours and verify your identity before any raise, which is always temporary.
If you keep hitting your limit: you're probably already eligible for Trusted, or will be soon. No action needed — the system promotes you automatically once you meet the conditions.
Yes. A health certificate is optional but highly recommended: it gives buyers more confidence in your animal. We encourage every seller to work with a local veterinarian to get certificates for their livestock.
Yes. Every payment made in the app is held in escrow until the buyer's code releases it. Escrow funds are kept separate from Garabaly's own money — never mixed with our operating funds. We use strong encryption, strict data-integrity safeguards, and constant monitoring. Your money is protected by design, not by promises.
Card payments are processed by Stripe; we never store full card numbers on our servers. Sensitive payment data is protected end to end with industry-standard safeguards.
Every Garabaly order generates a unique 6-character alphanumeric confirmation code that only the buyer can see. When the livestock (or service) is delivered, the buyer enters this code in the app. Nothing is released before that: entering the code pays the service providers and starts the 24-hour buyer-protection window on the seller's share (during which the buyer can open a dispute). One code releases the whole order — independent or bundled — with no per-step payout. Never share the code with the seller, a service provider, or anyone else — not even family: only the buyer enters it (for a diaspora order, your family confirms receipt to you, and you enter it). The code is protected against repeated attempts. This system prevents fraud and keeps everyone aligned on what "delivered" means.
If the seller hasn't confirmed, you don't pay anything: sellers and service providers approve your order before you can check out, so the order is already committed when you pay — there's no confirmation step afterward. Once you enter your code, you have 24 hours to open a dispute if something is wrong. After that, the seller's share is released automatically; you don't need to do anything unless you open a dispute. Without your code, nothing is released.
If a buyer and seller can't agree, either one can open a dispute in the app. A service provider (vet, butcher, delivery driver) can also open a dispute, from the report screen in the app, if the buyer does not enter their code after delivery. Every share not yet released stays in escrow while it's reviewed. Garabaly's team reviews the evidence (photos, messages, listing details, chat history) and decides, and every decision is recorded. The decision is given within 72 hours of the dispute being opened; if information is missing, we tell the parties what is needed.
Your Garabaly Wallet is protected by a private PIN that you set when you sign up. Your PIN is encrypted (never stored in plain text) and required for every sensitive operation, such as withdrawals. For extra security, we use SMS verification for high-value transactions, built-in fraud prevention to detect suspicious activity, and device verification to prevent unauthorized access.
Tap the report button on any listing or user in the app. You can also block any user you don't want to deal with. And you can reach our support team through the Contact page or our social media channels. We take every report seriously and investigate promptly, and we log and review suspicious activity to keep the marketplace safe.
Every payment made in the app is protected by strong encryption, tamper-proof integrity checks, encrypted confirmation codes, a review of every dispute by our team, and built-in fraud prevention. That isn't a promise — it's how the system is built.
Garabaly does not routinely read your messages. If a user files a report, our designated moderation staff may review the conversation to investigate. Deleted messages remain visible to moderators — only to review a report or as evidence in a dispute — until your account is deleted. After that, they are erased within 30 days, except messages linked to a dispute that is still open, which are kept until the dispute is closed, then erased. This protects both buyers and sellers.
Tips for safe trading: inspect the animal before you enter your code, pay in the app so escrow protects you, never share your PIN or passwords, and report or block any suspicious user. For your safety, keep conversations on Garabaly — it lets us help if something goes wrong.
Garabaly contacts you through four channels only: WhatsApp on +223 62 77 88 71, email ([email protected], [email protected], [email protected]), phone, and the app itself. Our official accounts: @GarabalyApp on X / Twitter, the official Facebook page, @garabaly on TikTok and @garabalyapp on Instagram.
In a message or on a call, we will never ask for your PIN, your password, a code you received by SMS, your confirmation code, or for you to pay or send money outside the app. Nobody at Garabaly needs these codes to help you.
The Garabaly app is only available on Google Play and the App Store.
Not sure? Don't click any link, don't share any information, and message us yourself on the number above.
Your code is protected against repeated attempts: after several wrong tries, it's temporarily locked. Contact us through in-app help, on WhatsApp +223 62 77 88 71, or by email at [email protected], with your order number. Once we've checked your identity, we unlock it, usually within a few hours.
Go to Profile → Settings → Delete my account. The app asks for your PIN as a safeguard. If you have money in your wallet or open orders, withdraw or complete them first. Once you confirm, your account is closed and your personal data is deleted within 30 days, except what the law requires us to keep. If you can't do it in the app, email [email protected] with the subject "Account deletion request".
What we keep: identity-verification (KYC), wallet, and transaction records (invoices, accounting ledgers), for at least 10 years after your account is closed, as the anti-money-laundering rules of the UEMOA and CEMAC zones require. We keep them only to meet those legal obligations.
You have the right to a copy of your data. Email [email protected] from the email address on your account (or include your verified phone number) with the subject "Data access request — [your name]". We send you an archive (JSON + a readable PDF) within 30 days at most, usually within 7–10 days.
You must be at least 18 — the age of legal majority in the countries where we operate — to use Garabaly. Garabaly is a marketplace for buying and selling livestock and services; using it means entering into binding purchase agreements and making payments, which requires legal capacity. By creating an account, you confirm that you meet this requirement (see our Terms of Service). If we find that an account belongs to a minor, we close it and return any funds to a parent or legal guardian after verification.
Garabaly helps herders and livestock sellers sell safely, including when their usual market has moved or is hard to reach. A payment made in the app is protected until the buyer confirms receipt, and the seller finds buyers beyond their area, as far as the diaspora. Around every sale, independent, verified vets, butchers and transporters also find new customers.
Everything is set out, with sources, on our Impact page.
With nine public indicators, set before our first sale: protected sales and their value; disputes and how long they take to resolve; returning sellers and buyers; sellers receiving their first digital payment; the share of women among active sellers; people who earn income from Garabaly; sales made between different localities; the price spread by species and by region; listings described by voice or prepared with the assistant.
The Impact page gives the definition and source of each.
After the first months of protected sales, then every six months. The results will appear on the Impact page, indicator by indicator.
Yes, at three levels.
Around every sale: young people who help sellers who are not at ease with writing, as well as independent vets, butchers and transporters, earn income from it. These are independent activities: we count them as income, not as our jobs.
Partner field agents: Garabaly is preparing a programme of agents recruited in their own country, paid on the sales they support.
Permanent posts: once profitable, Garabaly will create at least three permanent posts in every country where it operates, including a country manager.
Numerical targets will be published on the Impact page, with their calculation method.
Selling needs less writing: the seller describes the animal by voice, and an AI assistant recognises the animal in the photos and pre-fills a good part of the listing. The protected payment matters too, especially for the women who have the least margin if a sale goes wrong.
We will publish the share of women among active sellers, whatever the result.
No. We only publish aggregated figures, never personal data: no names, no phone numbers, no details of any particular sale. To find out more, see our privacy policy.
In support of the priorities of the countries where it operates: the National Strategy for Emergence and Sustainable Development (SNEDD 2024-2033) in Mali, the National Development Plan 2026-2030 in Burkina Faso and the Resilience Programme for Safeguarding the Homeland (PRSP) in Niger, as well as the ten-year agricultural strategy adopted by the African Union in Kampala. The Impact page cites each document with its link.
Download the impact note from the Impact page: it opens in the language of the page. To talk with us, write to us from the Contact page.
See another way Garabaly could be useful? Suggest it from the Contact page or from the suggestions page in the app.
Reach us on WhatsApp +223 62 77 88 71 (we reply within 24 hours, often within the hour during the day) or by email at [email protected] (within 48 hours). For anything urgent — fraud, a payment that's stuck, account security — start your message with URGENT and we'll reply within a few hours, day or night.
